BEES COINS

BEES COINS

BEES COINS

Increasing visibility of BDRs’ variable income through a gamified interface

Increasing visibility of BDRs’ variable income through a gamified interface

Product Design

Product Design

Internal tool

Internal tool

B2B

B2B

Engagement Squad

Engagement Squad

Senior UX Designer

Senior UX Designer

Android

Android

6 weeks

6 weeks

overview

Project designed during my work at BEES Force (Engagement squad), part of the B2B Global System of Anheuser-Busch InBev, a global company selling alcoholic and non-alcoholic beverages.

Some requirements couldn't be match after talking about feasibility with developers, so I had a second round of wireframing approval

Problem

No visibility into variable income

No visibility into variable income

challenge

Accessible and engaging experience

Accessible and engaging experience

Target audience

Mobile users, with a low-end smartphone, focused on everyday tasks such as paying bills, reading e-mails, sending messages and social media

Mobile users, with a low-end smartphone, focused on everyday tasks such as paying bills, reading e-mails, sending messages and social media

Mobile users, with a low-end smartphone, focused on everyday tasks such as paying bills, reading
e-mails, sending messages and social media

product's benchmark

Financial apps

Financial apps

solution

Create an internal points system,

assigning values to tasks

Create an internal points system,

assigning values to tasks

Create an internal points system, assigning values to tasks

The Process

Discovery

Discovery

Stakeholder interviews

Stakeholder interviews

Requirement gathering

Requirement gathering

Strategy

Strategy

Dropped banking metaphors

Dropped banking metaphors

Introduced gamified narratives

Introduced gamified narratives

Some requirements couldn't be match after talking about feasibility with developers,

so I had a second round of wireframing approval

Some requirements couldn't be match after talking about feasibility with developers, so I had a second round of wireframing approval

Amount of coins/day

Amount of coins/day

Maximum coins/month

Maximum coins/month

"Power day”

"Power day”

Maximum working days/month

Maximum working days/month

Evolution day by day

Evolution day by day

Where I collected coins?

Where I collected coins?

Where can I still collect them?

Where can I still collect them?

Outcomes

Alignment with dev team

Alignment with dev team

Clear, accessible system for low-tech users

Clear, accessible system for low-tech users

Project delivered ready for usability testing

Project delivered ready for usability testing

UI Components and Visual Solutions

UI Components and

Visual Solutions

Visual Solutions

Visual Solutions

*Styled with HEXA design system (colors, spacing, typography)

*Styled with HEXA design system (colors, spacing, typography)

Before

After

What I Learned

What I Learned

Obvious metaphors aren’t always the most effective

Obvious metaphors aren’t always the most effective

Technical feasibility

shapes design

Technical feasibility

shapes design

Even short projects demand strategic decisions

Even short projects demand strategic decisions

What I’d like to test with users

What I’d like to

test with users

Timeline: worked days vs working days

Timeline: worked days vs working days

Understanding of Power Day

Understanding of Power Day

Comprehension of variable income logic

Comprehension of variable income logic